Belay and abort that reference to firstname.lastname@example.org and not having access to my normal email. Through the mysteries of electronics, I now have all my old emails back (and my old email name - email@example.com - in case you're wondering).
No idea why it all had to happen and have been left with the feeling that it wasn't THEIR fault... if you know what I mean.
Still, on and up. Shall put away the clay effigies and extra long pins, and get on with work, which is now pressing.